Refund Policy

At WebChatKit, we stand behind the quality of our AI chatbot platform. We want you to be completely satisfied with your purchase. If our platform does not meet your expectations, we offer a straightforward, risk-free refund policy.

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1. 30-Day Satisfaction Guarantee

If you are not 100% satisfied with our service, you are eligible for a full refund within **30 days** of your initial paid subscription purchase. This guarantee is designed to give you peace of mind and allow you to fully test WebChatKit on your live website.

2. Eligibility for a Refund

To receive a full refund, the following criteria must be met:

• Your request must be submitted within 30 calendar days of your first paid transaction.
• The request must be made by the account owner.
• Refunds are applicable to your first subscription cycle (monthly or annual). Renewal cycles are not eligible for refunds.

3. How to Request a Refund

Requesting a refund is simple. Please email our support team at workmail.hadi@gmail.com from the email address associated with your WebChatKit account. Please include your account name, transaction ID, and a brief description of why you were not satisfied (your feedback helps us improve our service).

4. Processing Time

Once your refund request is received and approved, we will process it immediately. The funds will be credited back to your original payment method. Please note that depending on your bank or credit card issuer, it can take 5 to 10 business days for the refund to appear on your statement.

5. Abuse and Policy Updates

We reserve the right to deny refund requests if we detect clear abuse of our terms of service (such as registering multiple accounts to bypass plan limits). This policy may be updated periodically, with changes reflected on this page.